Saybus is committed to a CSR approach
Because we are committed to satisfying our customers whilst ensuring we manage the environmental impact of our activities, promoting our initiatives in support of Corporate Social Responsibility, and prioritising our stakeholders, Saybus has signed up to the Réunir CSR scheme and has achieved the ‘Mastery’ certification level.
Saybus has already been awarded the label!
Saybus is committed to the Réunir CSR label, run by the Réunir Association Group, and has already achieved the ‘Mastery’ level!
This is a key milestone that recognises our team’s commitment to environmental, social and societal issues!
“This certification reflects our day-to-day commitment and shows that, together, we are steering Saybus towards a collective approach that makes sense and has a real impact on the way we work. I am proud to see how everyone is contributing to the project.” — Marjolaine Berthier, Deputy Director
This certification is not an end in itself, but a step along a CSR journey that we will continue to develop together. 🤝
A recognised commitment: the Réunir CSR Label
This approach, which has been tested and validated by AFNOR (the French Standardisation Association), is recognised at both regional and national levels.
The Réunir CSR Label is based on a robust framework, specifically tailored to the passenger road transport sector, and draws on the guidelines of the ISO 26000 standard, the international benchmark for corporate social responsibility.
All members of the Réunir Group are actively involved in this process, which is now an essential condition for membership and a genuine driver of continuous improvement.
The five pillars of the label
Five key areas, addressing the challenges facing the urban and inter-city passenger road transport sector, have been identified as essential to ensuring a process of continuous improvement in line with CSR requirements:
4 operational areas: Quality and customer satisfaction, Environment, Safety and risk prevention, Labour relations and working conditions
1 strategic and cross-cutting area: Governance
Our initiatives in support of CSR
On a day-to-day basis, we implement concrete measures across these four key operational areas, which form the very foundations of our CSR policy and guide our actions and decisions.
1. Quality and customer satisfaction
Customer satisfaction is our top priority. This means listening carefully to their needs, maintaining consistently high standards in the services we provide, and striving for continuous improvement. We regularly measure customer satisfaction and take their feedback on board to develop our services in a constructive and sustainable way.
2. Health and safety
The safety of passengers and staff is of the utmost importance.
We implement strict protocols, ongoing training and preventive measures to anticipate risks, minimise incidents and ensure a healthy and safe working environment.
3. Employment relations and working conditions
Because a fulfilling working environment is key to collective performance, we promote open dialogue, recognition, continuous professional development and equal opportunities. Well-being, diversity and team spirit are at the heart of our corporate culture.
4. Environment
As a responsible transport provider, Saybus works to reduce its environmental footprint at every stage of its operations. This involves the responsible management of our resources, reducing our energy consumption, minimising waste and promoting eco-friendly practices in our day-to-day operations. We also support local initiatives and partners who share our commitment to sustainability.
Through this CSR initiative, Saybus is demonstrating its commitment to moving towards a more responsible, people-centred and sustainable model, by balancing economic performance, environmental stewardship and social responsibility.